Not just "Training on the Job"

Definition

Coaching is a temporary support of an executive or employee with the objective to put into action a process to improve personal as well as technical skills, which will enable the coachee to find his own solutions when facing difficulties.

Triggers

• Assume a new, more responsible position, such as Project or Programme Manager, or ownership of a process such as Service Management
• An imminent exam or certification
• Conflicts
  
  

Types

• Team Coaching (Work with a Programme or Project Team, a new department or work group)
• Executive Coaching (Individual coaching of a Programme, Project, or Service Manager)
• Individual Coaching (Individual coaching of a team member)
  
  

Time

• Before assuming a new responsibility
• In critical phases
• After completion or termination of a project in order to reflect upon the process and to initiate a learning process
• During a project or programme life cycle
  
  

Benefit

Business benefit

• Less risk of project or programme failure
• Increased competency for project and programme managers
  
  

Technical benefit for coachee

• Amplification of methodical and technical know-how
• Adoption of new techniques
• Improvement of leadership skills
• Improvement of communication skills
  
  

Personal benefit for coachee

• Distress reduction
• Less conflicts
• Personal strength and weaknesses can be dealt with better
• Improved work satisfaction